SHIPPING AND RETURN POLICY

SHIPPING POLICY

  • Orders will be shipped after all payments are complete.
  • Postage and handling charges are based on weight and/or cubic size and destination.
  • Delivery charges will be added on at checkout.
  • We reserve the right to determine the most appropriate courier to carry out deliveries.

 

RETURNS POLICY

  • The customer must notify Kim’s Classic Handmade Soaps in writing within 14 days of receipt of goods of any defects.
  • We will not enter into any discussion after 30 days of receipt of goods.
  • Any defective goods will happily be refunded or replaced, provided they are found not to have been mishandled or misused by the customer.